Yard & Home, LLC provides free ground shipping for most orders shipped within the continental United States. We currently do not ship to Alaska, Hawaii, PO boxes, APO/FPO/DPO, or internationally. We process and ship orders Monday-Friday, excluding holidays. Orders may take up to 2 business days to ship. Once shipped, transit time is usually 2-5 business days, depending on your location.
Our products are shipped primarily through UPS or USPS - depending on the size of the product. Custom-ordered items and products that must ship via courier or truck freight, may require additional processing and shipping time. If you order two or more different items from us, you may receive them in multiple boxes on different days because of item availability and multiple distribution locations. We will notify you by email if we become aware of any unexpected delays.
Purchased a product that is local pickup only? Here's the info:
- Once your order is processed, you will receive an email explaining how to schedule a time to pick your order up. You will not be allowed to pickup without a scheduled time.
- Pickup times are between 12:00 pm and 3:30 pm Monday - Friday.
- You will need to bring a helper - to help load your order
- A heavy-duty trailer, extended-length van, or box truck that will be able to hold the weight of your order
- A heavy-duty strap
You can pickup your order at this address:
1271 Judson Road
Norton Shores, MI 49456
If you have questions about your order, please reach out to us.
Customer Service Hours:
Monday – Friday, 8:00 a.m. - 5:00 p.m. EST
Phone: (844) YARDHOME or (844) 927-3466