Yard & Home, LLC provides free ground shipping for orders $50 and over shipped within the continental United States. Orders under $50 are charged a $5.00 flat rate. We do not ship to Alaska, Hawaii, PO boxes, APO/FPO/DPO, or internationally.
We process and ship orders Monday-Friday, excluding holidays. Our products are shipped primarily through UPS or USPS, depending on the size of the product.
- Most orders will ship within 2 business days of receiving.
- Some items shipped directly from suppliers may take 3-5 business days.
- Personalized items may take up to 14 business days to ship.
- Large items such as furniture may take longer to process and ship.
- Products that must ship via courier or freight truck may require additional processing and shipping time.
- Once shipped, transit time is usually 2-5 days depending on your location.
- If you order two or more different items from us, you may receive them in multiple boxes on different days because of item availability and multiple distribution locations.
- We will notify you by email if we become aware of any unexpected delays.
Purchased a product that is local pickup only? Here's the info:
- Once your order is processed, you will receive an email explaining how to schedule a time to pick your order up. You will not be allowed to pick up without a scheduled time.
- Pickup times are between 12:00 p.m. and 3:30 p.m. Monday - Friday.
- You will need to bring a helper to help load your order
- A heavy-duty trailer, extended-length van, or box truck that will be able to hold the weight of your order
- A heavy-duty strap
You can pick up your order at this address:
1271 Judson Road
Norton Shores, MI 49456
If you have questions about your order, please reach out to us.
Customer Service Hours:
Monday – Friday, 8:00 a.m. - 5:00 p.m. EST
Phone: (844) YARDHOME or (844) 927-3466